Welcome to our jewelry website's FAQ page. We hope that the following information will help you navigate our website and answer any questions you may have.

Q: What types of jewelry do you sell? A: We sell a wide range of jewelry including earrings, necklaces, bracelets, rings, and anklets.

Q: Are your products made of genuine materials? A: Yes, all our jewelry is made of genuine materials. We take great care in selecting the highest quality materials for our products.

Q: What types of metals do you use for your jewelry? A: We use a variety of metals including sterling silver, gold, rose gold, and platinum.

Q: Do you offer custom designs? A: Yes, we offer custom designs. If you have a specific design in mind, please contact us and we will be happy to discuss your requirements.

Q: How do I know what size to order for my jewelry? A: We provide sizing information for each product on its respective page. If you are still unsure, please contact us and we will be happy to assist you.

Q: What is your return policy? A: We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, please contact us to initiate the return process.

Q: What payment methods do you accept? A: We accept all major credit cards including Visa, MasterCard, American Express, and Discover.

Q: How long will it take for my order to arrive? A: We offer free shipping and delivery times vary depending on your location. Please refer to our shipping policy for more information.

Q: Do you offer gift wrapping? A: Yes, we offer gift wrapping. You can select this option at checkout.

Q: How can I contact you? A: You can contact us through our website's contact page or by sending an email to our customer service team at [insert email address here]. We aim to respond to all inquiries within 24 hours.

At WristWonder, we strive to provide a seamless and reliable shipping experience for our valued customers. Please take a moment to familiarize yourself with our shipping policy for jewelry orders:

1. Order Processing Time:

   • Once you place an order, our team will carefully process and prepare it for shipment. Order processing typically takes 1-2 business days. Please note that processing time may be longer during peak seasons or special promotions.

2. Shipping Methods:

   • We offer various shipping methods to accommodate your needs:
     • Standard Shipping: Our standard shipping option delivers orders within 5-7 business days. This method is ideal for customers looking for a cost-effective shipping solution.
     • Express Shipping: For customers who require faster delivery, we offer express shipping, which delivers orders within 2-3 business days. Please note that additional charges may apply for this service.
     • International Shipping: We are pleased to offer international shipping to select countries. Shipping times may vary depending on the destination, customs processes, and local postal services.

3. Shipping Costs:

   • The shipping cost for your order will be calculated based on factors such as the destination, shipping method selected, and the weight and dimensions of the package. The shipping charges will be displayed during the checkout process, allowing you to review and confirm before completing your purchase.

4. Order Tracking:

   • We provide order tracking for all shipped orders. Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can conveniently track your order's progress on our website or through the selected shipping carrier's website.

5. Shipping Address:

   • Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or undelivered orders due to incorrect or incomplete addresses. If you need to make any changes to your shipping address, please contact our customer service as soon as possible.

6. Customs and Duties:

   • For international orders, please note that additional customs duties, taxes, and fees may be levied by the destination country's customs authorities. These charges are the responsibility of the recipient and are beyond our control. We recommend contacting your local customs office for further information regarding applicable fees and regulations.

7. Shipping Insurance:

   • We take utmost care in packaging and shipping your jewelry orders to ensure their safe arrival. However, for added peace of mind, we offer shipping insurance for an additional fee. This will provide coverage in case of loss, theft, or damage during transit. If you wish to purchase shipping insurance, please contact our customer service before finalizing your order.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer service team at support@wristwonder.co We are here to help and provide you with a delightful shopping experience.