FAQs

Welcome to our jewelry website's FAQ page. We hope that the following information will help you navigate our website and answer any questions you may have.

Q: What types of jewelry do you sell? A: We sell a wide range of jewelry including earrings, necklaces, bracelets, rings, and anklets.

Q: Are your products made of genuine materials? A: Yes, all our jewelry is made of genuine materials. We take great care in selecting the highest quality materials for our products.

Q: What types of metals do you use for your jewelry? A: We use a variety of metals including sterling silver, gold, rose gold, and platinum.

Q: Do you offer custom designs? A: Yes, we offer custom designs. If you have a specific design in mind, please contact us and we will be happy to discuss your requirements.

Q: How do I know what size to order for my jewelry? A: We provide sizing information for each product on its respective page. If you are still unsure, please contact us and we will be happy to assist you.

Q: What is your return policy? A: We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, please contact us to initiate the return process.

Q: What payment methods do you accept? A: We accept all major credit cards including Visa, MasterCard, American Express, and Discover.

Q: How long will it take for my order to arrive? A: We offer free shipping and delivery times vary depending on your location. Please refer to our shipping policy for more information.

Q: Do you offer gift wrapping? A: Yes, we offer gift wrapping. You can select this option at checkout.

Q: How can I contact you? A: You can contact us through our website's contact page or by sending an email to our customer service team at [insert email address here]. We aim to respond to all inquiries within 24 hours.